What happens
Found it flat on the M25? Leave it where it is.
Flat tyres around the orbital turn up in two ways. Some sink overnight in a commuter car park at Chorleywood or Egham after a slow leak; others sag while parked at services after a nail was collected earlier in the journey. The temptation is to pump it up on the forecourt and carry on. On a road where the next junction can be several miles off, a tyre that went flat once usually goes again, far from anywhere sensible to stop.
Leave the car exactly where it sits and ring through the location, the sidewall size and mention any locking wheel nut. On arrival the wheel is removed, the tyre is eased off the rim for an inside check, and the decision is made beside the car: a repair to BS AU 159 if the hole allows, or a replacement from the van if it does not. Both possibilities and their prices are explained on the call beforehand.
On run-flat tyres? They behave differently once deflated, so check the handbook's limits and read our page on run-flat tyres; we fit replacement run-flat tyres at the car near the M25 as well.
The same Brent Cross team also handles broken tyre replacement on the M25 and emergency mobile tyre fitting on the M25, booked on the same call.