Accessibility Statement.

Last updated: 14 September 2026

This accessibility statement applies to the website of Rescue Tyres LTD at rescuetyres.co.uk. We want as many people as possible to be able to use our website and to get help with their tyres, whatever their needs or the technology they use.

1. The standard we aim for

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. These guidelines explain how to make websites easier to use for people with a wide range of disabilities, including people who are blind or partially sighted, deaf or hard of hearing, or who have motor, cognitive or learning disabilities.

2. What we have done

• Every page has a "Skip to content" link, so keyboard and screen reader users can go straight to the main content.
• The language of every page is set to British English, so screen readers pronounce the content correctly.
• Images have text alternatives.
• Form fields have visible labels that are linked to the fields they describe.
• Embedded maps have descriptive titles.
• The mobile menu button tells assistive technology whether the menu is open or closed, and the menu can be closed with the Escape key.
• Star ratings have a text description, such as "Rated 5 out of 5 stars".
• If you have asked your device to reduce motion, we reduce animated effects such as counting numbers, scrolling banners and smooth scrolling.
• You can zoom in on every page, and the layout adapts to different screen sizes.
• Page content is readable if JavaScript is switched off or fails to load.
• Phone numbers and email addresses are links, so you can call or email us directly from your device.

3. Known limitations

We know that some parts of our website are not yet fully accessible:

• Embedded Google Maps. The maps on some of our pages are provided by Google and may not work well with a keyboard or screen reader. Our address and the areas we cover are also shown as text on our pages.
• Form error messages. If a required field is left empty, the form moves focus to that field and briefly shakes it, but does not show a written error message. Required fields are not always clearly marked. If a form cannot be sent, the message appears in a browser pop-up.
• Colour contrast. Some text, including red links on white backgrounds and light grey text such as the "Last updated" date, may not have enough contrast with its background.
• Decorative emoji. Some decorative emoji used as icons may be read aloud by screen readers.
• Older content. Some of our blog posts and area pages may have issues we have not yet identified.

We are working to fix these issues, and we will update this statement as we do.

4. How we tested this website

This statement is based on an internal review of our website's pages and code carried out in September 2026. Our website has not yet been independently audited, and we have not tested every page with every assistive technology.

5. Other ways to contact us

• Phone: 07473 720871. We are happy to take calls made through Relay UK.
• WhatsApp: 07473 720871. You can send text, voice notes, photos of your tyre and your location, whichever is easiest for you.
• Email: rescuetyresltd@outlook.com

If you need information from our website in a different format, such as large print or read out over the phone, please ask and we will do our best to help.

6. Reporting an accessibility problem

If you find a problem that is not listed above, or you think we are not meeting the standard we aim for, please tell us. It helps if you include:

• the web address or name of the page;
• what you were trying to do and what went wrong; and
• the device, browser and any assistive technology you were using.

We aim to reply within 5 working days. If you are unhappy with our response, you can use our complaints procedure.

7. Your rights

Under the Equality Act 2010, service providers must make reasonable adjustments so that disabled people are not put at a substantial disadvantage. If you are not happy with how we respond to an accessibility problem, you can contact the Equality Advisory and Support Service (EASS) for advice.