How many junctions does the M69 have?
Two numbered ones, J1 for the A5 at Hinckley and J2 for Burbage and Sapcote on the B4669, plus the M6 J2 interchange at Coventry and M1 J21 at Leicester. People sometimes assume there is only the Hinckley exit and miss Burbage.
Are there any services on the M69?
None at all. The closest are Leicester Forest East on the M1, immediately north of J21, and the retail and hotel car parks at Fosse Park on the same junction. At the Coventry end, the retail areas along the A4600 at Walsgrave are the practical choice.
I have stopped on the M69 hard shoulder near Burbage. Can you come to me?
Not while the car is on the hard shoulder. Get everyone out on the left and behind the barrier, then ring 0300 123 5000 for National Highways, or 999 in danger. Once recovered to Burbage, Hinckley or Fosse Park, we fit the tyre there.
Which is the best place to meet at the Leicester end?
Fosse Park retail park, right at M1 J21, or Leicester Forest East services just north of J21, reachable from either carriageway. Both are flat, off the motorway and suit a wait at night. Tell us which one and where in the car park you are.
How long from Brent Cross to Hinckley?
It is straight up the M1 to J21 then back down the M69, or via the M6 from Catthorpe, a run of well over an hour off peak. We have no base in the Midlands, so that is a genuine driving time, not a local response.
Can you fit a tyre at the University Hospital in Coventry near M6 J2?
The hospital car parks at Walsgrave are a safe place to meet, though they are pay-and-display so allow for that. Tell us which car park you are in. To avoid the hospital traffic, the retail parks on the A4600 towards the city are a good alternative.
Does it matter which way I was heading when I call?
It helps. Northbound from Coventry the exits are J1, then J2, then M1 J21; southbound from Leicester the order reverses. Knowing your direction tells us which town you will end up in and which tyre size to load before we set off from NW2.
Will you come to Burbage or Sapcote overnight if my tyre goes on the M69?
A late-night problem at J2 is discussed like any other job, and Burbage village has side streets where a car can wait. We are open about the distance from Brent Cross, so send the location and tyre size straight away.
My car has stopped dead on the M69 near Hinckley. What happens next?
Get out on the side away from traffic, go behind the barrier and ring National Highways on 0300 123 5000, or 999 with traffic passing close. They arrange recovery into Hinckley, Burbage or Fosse Park. Ring us from there with the car park name.