What happens
Beyond repair in Rugby and the car is needed now.
Certain Rugby tyres are beyond saving: a sidewall torn open at the Dunchurch crossroads, a tread holed beyond 6 mm by lorry debris near DIRFT, or a tyre driven flat along Watling Street until the liner shredded. If that car is also needed for the next journey, perhaps a trip up the M1 from junction 18 or a late start at the Hospital of St Cross, a replacement cannot wait for a stockist to order one in.
Everything hinges on the size, so read every character off a Rugby sidewall, load index and speed letter included, when you ring. The van is loaded with that tyre, once on board or sourced, before it sets off, and the cost is confirmed then. At the car the ruined tyre comes away, the replacement is seated and balanced, and the other three are measured for tread and pressure, so a second fault cannot strand you on the M6.
The same Brent Cross team also handles burst tyre replacement in Rugby and 24 hour tyre repair in Rugby, booked on the same call.