How the job is done
A repair in Kensington and Chelsea that cannot wait.
Kensington and Chelsea days are scheduled: theatre lists at Chelsea and Westminster Hospital, school pick-ups across Kensington and Holland Park, Heathrow departures along Cromwell Road. A screw from a Brompton refurbishment collected the day before shows itself as the car is needed. Driving to a garage means a red-route trip and a queue. If there is space in the diary, the fitter attends the bay or basement and the hole is patched while you carry on.
Say what time the car has to move and where it is; the fitter is honest about whether that can be met from NW2. The repair is to BS AU 159: wheel off, tyre dismounted, liner inspected, patch-plug bonded in, wheel balanced and torqued. Where the hole is in the shoulder, or the run-flat was driven down, a replacement in the same specification is offered at the same visit. The cost is settled on that first call.
The same Brent Cross team also handles new tyres fitted in Kensington and Chelsea and puncture repair in Kensington and Chelsea, booked on the same call.