Up by the Chase, in WS11 and WS12, a car with its locking nut key missing is stuck with whatever is wrong with that wheel. Once the nut is removed at the car, with care for the alloy, the tyre can be dealt with.
Cannock is about 108 miles in a straight line from our only base at Brent Cross, NW2 (further by road). We have no base or van stationed nearby. Call and we will tell you straight away whether we can take the job; if we can, the arrival time is given on the call.
Plenty of locking sets were sold with a reference code, on a card or stamped on the key. With it, a replacement key can sometimes be ordered from the maker or a dealer, which may be all you need if the car is drivable and nothing is urgent. From this distance, that is worth checking before you book us.
This is about as far north as we are asked to go, so a booking depends on the diary. If we cannot come, we tell you on the call, and you are free to try someone local.
If the nut will not come off cleanly, you are told before the work goes any further. When the nut is out, you choose plain nuts or another locking set, and any puncture or worn tyre on that wheel is dealt with during the same visit.
A drive or a legal street space in Hednesford, Heath Hayes, Bridgtown, Norton Canes, Chadsmoor, Wimblebury, Pye Green, Hawks Green, Huntington, Rawnsley or Cannock Wood gives the fitter firm ground and room beside the wheel.
The Designer Outlet, Cannock Shopping Centre, Cannock Chase Hospital, the two stations and the Chase visitor car parks are all private or managed ground, so whoever runs them has to agree first.
We never work on the carriageway of a motorway or main road, on a hard shoulder, in a smart motorway emergency area or on a slip road. A car stranded on the M6 near junctions 11 or 12, or on the A5 Watling Street, has to be moved somewhere safe first.
The price depends on how many locking nuts need removing and whether you want standard nuts or a new locking set, plus any tyre work. It is confirmed on the call before anyone sets off, and it does not change in the evening or at the weekend.
Every wheel nut is tightened to the maker's setting with a torque wrench. It is good practice to have the nuts checked again after the first short drive following any wheel work, as alloy wheels can settle slightly.
If you want locking nuts again, a new set can be fitted later. Keep the new key in the glovebox and note the key code somewhere outside the car, such as on your phone, so a replacement key can be ordered if it goes missing.
Tell us whether the key is lost, broken or rounded off. A clear photo of one of the nuts helps.
You hear what the job involves and the options for your car. Nothing is booked until you say yes.
The fitter comes to your home, your workplace or a safe place to park, raises the car on a jack and does the job beside it.
Before the fitter leaves, the wheel is checked for security and the tyre pressure is set to the maker's figure.
If the key turns up but does not fit, or it slips on the nut, stop rather than force it: a rounded nut is harder to remove.
The previous owner, or the dealer that sold the car, may still have the key or its code, so a call to them can be worth it if the wheel can wait.
“Had two tyres replaced and was really impressed. Friendly and efficient, job completed quickly. Highly recommend!”
“From start to finish, Hiwad was incredibly professional and helpful.”
“Good and reliable service in all conditions.”
These are the neighbourhoods, postcode districts and main roads on record for this area. Whether we can take a particular job depends on the diary and the distance from our base, so the call always decides.
Yes, if the site allows it. Supermarket, retail park and station car parks are private ground, so the owner's permission comes first. Places of this kind in this area include:
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Tell us the make, model and registration, and whether you have the key code card. The price is given on the call.
