A snapped key stuck in the nut, a pattern that has worn smooth, or a key that is nowhere to be found: in DY5 the result is the same, a wheel that will not come off until the locking nut is removed at the car.
Brierley Hill is about 102 miles in a straight line from our only base at Brent Cross, NW2 (further by road). We have no base or van stationed nearby. Call and we will tell you straight away whether we can take the job; if we can, the arrival time is given on the call.
A snapped key is handled like a lost one: the nut comes out with the broken piece in it. A photo of the nut and the remaining part of the key helps the fitter see what is involved before the trip.
If someone has already tried a socket or a hammer on it, mention that too, because a nut that has been attacked is harder to remove without marking the alloy.
Merry Hill shopping centre, the Waterfront, Port West Retail Park and the Northmoor and Dawley trading estates all run private car parks. The owner has to agree before any work is done there.
A drive or a legal space on a quiet street in Quarry Bank, Pensnett, Withymoor Village, Harts Hill, Round Oak, the Delph or Silver End is the simplest option.
We never work on the carriageway of a motorway or main road, on a hard shoulder, in a smart motorway emergency area or on a slip road, so a car on the A4036 Pedmore Road or near M5 junctions 2 and 3 has to move off it first.
The Black Country is a long trip for us, so the job goes in only when the diary allows. If we cannot come, the call tells you so, and your breakdown cover or someone closer may be the better choice.
Standard nuts or bolts go on in place of the locking nuts, or a new locking set if you want one. Give us the make, model and year so the right ones can be brought.
The price depends on how many locking nuts need removing and whether you want standard nuts or a new locking set, plus any tyre work. It is confirmed on the call before anyone sets off, and it does not change in the evening or at the weekend.
| What | Detail |
|---|---|
| Postcode district | DY5 |
| Main roads | A4036 Pedmore Road, A461 High Street and Dudley Road, A4101, A4100 Level Street, M5 J2 and J3 |
| Areas | Merry Hill, Quarry Bank, Pensnett, Round Oak, Harts Hill, Withymoor Village, The Delph, Silver End, The Waterfront |
| Distance from our base | About 102 miles |
Every wheel nut is tightened to the maker's setting with a torque wrench. It is good practice to have the nuts checked again after the first short drive following any wheel work, as alloy wheels can settle slightly.
If you want locking nuts again, a new set can be fitted later. Keep the new key in the glovebox and note the key code somewhere outside the car, such as on your phone, so a replacement key can be ordered if it goes missing.
Tell us whether the key is lost, broken or rounded off. A clear photo of one of the nuts helps.
You hear what the job involves and the options for your car. Nothing is booked until you say yes.
The fitter comes to your home, your workplace or a safe place to park, raises the car on a jack and does the job beside it.
Before the fitter leaves, the wheel is checked for security and the tyre pressure is set to the maker's figure.
If the key turns up but does not fit, or it slips on the nut, stop rather than force it: a rounded nut is harder to remove.
The previous owner, or the dealer that sold the car, may still have the key or its code, so a call to them can be worth it if the wheel can wait.
“A pleasure having them come down and save me. Big shout out to Hiwad, really responsive, recommend him to anybody.”
“From start to finish, Hiwad was incredibly professional and helpful.”
“Good communication, excellent work and takes the initiative. Happy to go the extra mile, highly recommended if you're in a tyre-related bit of bother!”
These are the neighbourhoods, postcode districts and main roads on record for this area. Whether we can take a particular job depends on the diary and the distance from our base, so the call always decides.
Yes, if the site allows it. Supermarket, retail park and station car parks are private ground, so the owner's permission comes first. Places of this kind in this area include:
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Tell us the make, model and registration, and whether you have the key code card. The price is given on the call.
