What happens
Found it flat in Stevenage? Leave it where it is.
Flat tyres in Stevenage turn up in all sorts of spots: a car left all day in a neighbourhood car park in Pin Green, a sagging corner after a match at the Lamex Stadium on Broadhall Way, a warning light after an evening at the Leisure Park. The first instinct is a slow drive to the nearest garage. Rolling on a flat folds the sidewall and destroys a tyre that might otherwise have been saved.
Park it, switch off and call. Tell us where the car is and, if possible, read the size off the rubber. Off the rim comes the tyre so the cause can be traced: a screw mid-tread can usually be patched, whereas a folded wall or a shoulder puncture rules that out. Both prices are explained before the van leaves, which means nothing unexpected at the Pin Green bay or Broadwater drive.
On run-flat tyres? They behave differently once deflated, so check the handbook's limits and read our page on run-flat tyres; we fit replacement run-flat tyres at the car in Stevenage as well.
If the job turns out to be different, see broken tyre replacement, burst tyre replacement in Stevenage or wheel balancing.